Client Testimonials

Hear from the families who have trusted us to build their dreams since 1992

Why Client Voices Matter

“We get a tremendous amount of repeat and referral business from existing clients,” explains Mike Hollaway, “primarily due to my honesty and the time that I give them. The knowledge I extend helps them feel comfortable and understand the process, what to expect. We’ve always delivered what we said we would.”

“Having a happy client and them having us over for a barbecue is worth 100 times over what anyone could ever provide us in advertising or marketing,” Mike continues. “When your clients return for their second and third homes, you know you’re doing something right.”

Featured Client Stories

The Multi-Generation Family

Three Projects, One Trusted Builder

“I think about one of my clients up here in Kingsland, we started off with a remodel of their home here. About 6-7 years later we ended up remodeling the entire home after the 2018 flood. My brother and I were there the day it flooded, helped them strip the house down to the studs, power wash out all the mud, tore out all the cabinets, everything, got it drying out and then rebuilt the entire home from scratch.

We finished it and then they enjoyed the house for 4 or 5 years and then we ended up building them a new house for our third project with them here in Kingsland. I think that speaks to our bond with our customers, forming a relationship versus just making it all about a business transaction.”

Matt Hollaway on Kingsland Waterfront Family

Original Remodel (2012), Flood Recovery (2018), New Custom Home (2023)
Highland Lakes

The Growing Family

Building for Life’s Changes

Three Projects, One Trusted Builder

“We have one client who has a large family with 11 children. We built their house originally when they were still having kids and growing family and now they’re grown. We actually just met with them about doing an add-on to their house because now some of those kids have kids of their own. We help their growing family accommodate their needs as it keeps getting even bigger.

Walking in that house today where 11 people live, you would expect to see some wear and tear and abuse, but the house still shows great, doesn’t look worn. I think that’s a big testament to the quality and attention to details that we and our employees put into it.”

Matt Hollaway on San Antonio Multi-Generational Family

Original Custom Home (2010), Addition Planning (2024)

Quality construction withstanding heavy family use

Custom Home Clients

Personal Attention & Vision

“Nineteen years ago we asked Mike Holloway to build us a house and we’ve never been disappointed. Settling on our ‘forever’ home, Mike and company worked with us from site selection and building plans through construction. His contractors were always first rate and worked with skill and professionalism. Living in the house through the years convinced us more of its sound construction and precise detail. Thus, it was only natural to turn again to Mike and company to expand on the house as our needs evolved. Mike, and now his son Matt, offered constructive ideas on what we could do, but were always flexible to consider our personal preferences. While we wanted more living space, we didn’t want the addition to look like an ‘add on,’ but to blend seamlessly with the rest of the house … not an easy task given changing styles and materials over two decades! Yet, Mike and team achieved exactly that—additional space, some upgraded styles, but a look that is exactly what we want and a perfect blend of old and new construction both inside and out. Again, his contractors were professional, precise, and personable. Notably, the process was painless with Matt handling all permits and inspections, and the project was completed under both the projected time and cost. If there’s anything that could have been done better, we can’t think of it. A huge THANK YOU to this team of dedicated and skilled professionals whom we highly recommend for any initial construction or remodeling need!”

Leslie B.

Hill Country Estate

Year: 2021
Highlight: Personalized design approach

Complete Experience

“Mike Hollaway built us our dream home! We met with several builders but after meeting with Mike and his sons Matt & Pat, we knew we wanted them to build our house. They have such great vision and made so many recommendations that made our house unique and customized to our needs. We have friends in the Dallas/ Fort Worth area that have seen our home and were inspired to build a new home based off of ideas and concepts that Mike suggested and designed for our house. Matt was our project manager and was very responsive and always on top of our project. He made an effort to get to know our family and our specific needs. I will never forget when our kids walked into their bedroom for the first time and had brand new basketballs that Matt had purchased for their basketball court. We moved in three years, almost 4 years ago and our house still looks brand new despite having three kids. We have a very positive relationship with the Hollaways and refer anyone we can to them. They build a very quality product. If you are looking for a true ‘custom’ home builder, there is no one better in San Antonio.”

Crystal F.

Custom Home, San Antonio

Year: 2019
Highlight: Inspired friends to build based on their experience

Professional Experience

“Hi Neighbors, if you are looking for any remodeling work, we recommend Mike Hollaway Custom Homes. They already have a reputation as building some of the nicest custom homes in our area. After speaking to multiple contractors, we approached them for a relatively small kitchen remodel. Starting with their ‘we can do this’ to the final finished product their performance was impeccably professional and politely service oriented. They lined up the various specialty vendors and contractors and scheduled them to come in on time and finish their work with a minimum amount of disruption and delay. The finished final outcome was very nice. Yes, you will pay a premium, but if you don’t have the time or, as in our case, savvy enough to figure out all the intricacies then it’s well worth getting them to do it. Call Mike or Matt Hollaway.”

Subroto B.

Kitchen Renovation

Year: 2020
Highlight: Professional coordination and minimal disruption

Customer Loyalty

“This is the third time I’ve worked with Mike Hollaway Custom Homes. They did a major remodel, took another home down to the studs and rebuilt it and now have just put the final touches on our forever dream home. I can’t imagine working with anyone else. Their expertise, attention to detail and willingness to work with you to get exactly what you have envisioned is second to none. Patrick was incredible to work with throughout 2020-2021 when everything was a logistical nightmare, always under promising and then over delivering. He provided honest feedback, direction and great ideas when we had to make pivots due to supply chain issues. They know how to build beautiful, unique custom homes and we love ours.”

Pam B.

Second Custom Home

Year: 2021
Highlight: Lasting quality and repeat business

Extraordinary Compassion

“Mike built our home in 2003. We absolutely loved this house with 3 Master Suites for both our Moms who moved in with us. We moved in 2013 and I cried all the way to California. The house sold the second day it was listed and we did well. It is now 2017 and we are considering moving back and of course it will be Mike that we use. I highly recommend Mike Hollaway to build your home. He listens to you and makes wonderful suggestions that really helped us with our family and caregivers.”

Jane K.

Custom Home, New Braunfels

Year: 2021
Highlight: Customer-obsessed design excellence

Problem-Solving Expertise

“Nice folks to work with. They helped us to finish out an abandoned job and did an amazing work. They took the time to check every single aspect of the pre-construction, gave us different options, and worked their way around the project. Thanks for the help!”

Luke S.

Custom Home, San Antonio

Year: 2023
Highlight: Expert problem-solving ability

Award Recognition Validation

People’s Choice Awards

The awards we’re always most proud of are quality craftsmanship and People’s Choice,” Mike explains. “When 8,000 to 15,000 people tour all the homes during Parade of Homes and choose ours as their favorite, that’s the ultimate validation.

Recent Recognition:

  • 2025 Summit Awards – Best Product Design Custom Builder (Over $5,000,000)
  • 2025 Summit Awards – Best Product Design Custom Builder ($750,000 – $1,000,000)
  • 2021 Parade of Homes – People’s Choice Award
  • 2019 Parade of Homes – Best Craftsmanship
  • 2018 Hill Country Parade – People’s Choice Award

Industry Recognition

“Winning an award is not me, it’s the company. It takes the whole team,” Mike emphasizes.

Statistical Validation

Client Satisfaction Metrics

Long-Term Relationships

“I think by doing those little things that keeps them—keeps that bond together and then when they’re ready to do something, do another project or something then they usually call us back,” explains Patrick about maintaining client relationships.

0%

of business comes from repeat customers and referrals

0+

Parade of Homes entries (more than any San Antonio builder)

0+

years of continuous operation and growth

0+

building awards from industry organizations